This Privacy Policy explains how we collect, use, and protect your personal information when you visit elahofficial.com and make purchases.

Information We Collect We collect and process personal information, including your name, email address, phone number, billing and shipping address. Payment information is securely processed via Razorpay, and we do not store card details. We also collect order details such as items purchased, transaction history, and shipping details. Additionally, we gather technical data, including your IP address, browser type, device information, and browsing behavior.

How We Use Your Information The information we collect is used to process orders and payments efficiently, provide customer support, enhance website functionality, and improve our services. With your consent, we may send promotional updates and marketing communications. We also use this information to prevent fraudulent activities and ensure security.

Data Protection & Security We implement robust security measures to protect your personal data. All transactions are encrypted and processed through secure payment gateways such as Razorpay, ensuring the highest level of security.

Sharing of Information We do not sell or rent your personal data. However, we may share information with payment processors like Razorpay for secure transactions, logistics partners for order fulfillment and shipping, and legal authorities when required by law to comply with legal obligations.

Your Rights & Choices You have the right to access, update, or request deletion of your personal information. You can opt out of receiving marketing emails at any time by following the unsubscribe link in our emails.

Cookies & Tracking Technologies We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

Changes to This Privacy Policy We reserve the right to update this policy as needed. The latest version will always be available on our website. We encourage you to review this policy periodically. For any questions regarding this Privacy Policy, please contact us at support@elahofficial.com.